Job Description

Salary Range: $85,000 - $115,000

Job Posting End Date: July 31, 2025

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote.

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Group voluntary benefits underwriting knowledge and experience

• Proficient in broker and industry practices as pertains to product, enrollment techniques, and service needs of broker and client

• Understanding of Aflac/Aflac Group’s products and services, affiliated systems and applicable operational policies and procedures

• Knowledgeable in processes related to acquisition, implementation, service and billing of accounts

• Strong math skills

• Proficiency and experience using Microsoft Office suite software

Education & Experience Required

• Bachelor's Degree in a related field
• 5 years of professional job-related experience in an insurance, healthcare or financial services environment

Or an equivalent combination of education and experience

Education & Experience Preferred

• Completion of CLU, LOMA, HIAA or other insurance related courses
• Group voluntary benefits underwriting experience strong preferred

Travel

Less than or equal to 10%

Principal Duties & Responsibilities

• Under minimal supervision, underwrites larger or more complex yearly renewals of group cases based on thorough analysis of the group’s financial condition, participation percentage, type of industry, participating employee demographics, and past claims experience; responds to a variety of complex and highly customized Requests for Proposal (RFP) involving Aflac and Aflac Group products and services; coordinates the overall process of development, review, production and delivery of the proposal; initiates follow-up and adherence to established timelines; works closely with the sales team to ensure deliverables are met; develops strong working relationships with sales partners to obtain case detail and understand unique needs of the assigned groups

• Acts as a liaison coordinating activities with various internal departments and the account to help produce optimum customized offers for product and implementation to win the business and to ensure effective and efficient implementation and administrative setup of accounts; ensures adherence to state, federal, and industry laws, regulations, guidelines, and publications

• Using creative underwriting criteria and rating methodologies, analyzes risk and financial data to underwrite new business opportunities for key cases; considers the underwriting decisions impact on profitability of the account, product line and company; coordinates with other departments to ensure the accuracy and consistency of account reporting; follows all applicable group regulations and works in support of Aflac Group’s business goals; collaborates with sales team and other internal departments to negotiate rates, benefit plan options, and other issues to optimize retention, growth and profit; is instrumental in managing and attaining market specific financial goals; participates in data analysis, product line reviews, and reporting projects

• Coordinates implementation of technology with internal and external customers to facilitate data exchange and support client enrollment; establishes, consults, and implements appropriate technology for billing set-up and ongoing premium changes; coordinates with IT on available technology, its usage, and system requirements in order to ease manual processes, automate payments/changes, reduces printing expenditures for Aflac WWHQ; develops and monitors the testing of new ideas to increase service efficiency and persistency initiatives

• Performs final proofing and editing to convey complex technical thoughts in a clear, concise way that is personalized to the audience, speaks with a single and consistent voice, RFP's are effectively structured, and formatted for ease of reading and visual appeal; validates contractual and documentation packages for quality, accuracy, persuasiveness, and compliance with company practices; increases percentage of bids won and tracks results of all bid/proposal initiatives

• Provides guidance/advice/mentorship to junior Group Underwriters; assists in handling escalated issues that they may encounter on a day-to-day basis

• Takes part in finalist/broker presentations when necessary; some travel required, generally less than 10%

• Performs related duties as required

Total Rewards

The salary range for this job is $85,000 - $115,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

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