IF YOU ARE COACHABLE, HIGHLY MOTIVATED AND RESULTS DRIVEN WITH EXCEPTIONAL LEADERSHIP SKILLS, WE ARE LOOKING FOR YOU!
Overview
A Glo, Assistant Manager is responsible for overseeing day to day functions of the store. You will provide ongoing support and training focusing on overall store performance, cleanliness, sales, and upholding the Glo standard. You must possess a high level of communication skills, a positive leadership style, being the team “ cheerleader .”
Requirements
REQUIRED CRITERIA TO MEET: Meet and exceed personal sales goals, create and develop glo-ing reviews for salon culture and the overall salon reputation throughout both employees and clients, confidently and correctly performing all associate leader duties.
IN-STORE REQUIREMENTS: Full time, ranging from 32 - 38 hours per week, required in salons. Schedules should be based on salon needs and necessary requirements. Reliable transportation, availability is open and flexible to assist with nights, weekends and mandatory necessities to the salon; works at least a minimum of one night or one weekend per week unless every team member is fully trained . Available by phone during salon hours and calls back in a timely manner.
Qualifications
High school diploma or equivalent
1+ years of management experience
1+ years of customer service experience
JOB RESPONSIBILITIES
Sales
Assists in reaching team sales goals
Distinguishing areas of missed opportunities with each employee
Daily sales are checked
Providing recognition and praise for stand out occurrences
Minimize client cancellations
Management
Employee satisfaction, growth and retention is main focus
Shift Coverage when needed as a last resort
Prepare Monthly Team Meetings with Store Leader
Effective implementation of tasks given by Store Leader regarding:
*New and existing policies and procedures *New hire training and shadowing *Continued training with existing employeesFollow up on tasks and training
Informs Store Leaders of issues in salon
Biweekly calls with District Leader
Customer Service
Exceptional customer service throughout the entire staff
All client issues are handled within 24-48 hours and all clients are satisfied; Follow up with Guest Services for issues needing handled
Receive only ‘glo-ing' reviews on social media
All team members are fully aware of what they can do for clients and know when to call Guest Services
Cleanliness & Maintenance
Biweekly Mock Audits of the salon; shares feedback with store leader
Verifies deep cleanings have been completed in the store
Store Audits must receive 90% (done monthly by district leader)
Troubleshoots and helps repair equipment when capable and trains team to do so; equipment issues are communicated to maintenance team immediately; Update and follow up daily on maintenance issues
Compensation
$17.50-22 per hour blended pay!
Hourly pay PLUS BONUSES!!!!!!!!!!
Benefits
Free luxury sun spa services
50% off products
Continuing education opportunities
Commission & Bonuses
Leadership advancement positions
Growth Opportunities throughout company
OWN YOUR FUTURE: EMPLOYEE COMPANY GROWTH PROGRAM!! - Become a Glo owner after three years in good standing with Glo
Company Gatherings - We host an annual Glovention event to celebrate your success and accomplishments
Glo Tanning is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $16.00 - $18.00/hour.
About Glo Tanning: Glo Tanning is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at
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